WalkMe for SAP: Driving Rapid User Onboarding and ROI

The Issue: The Digital Adoption Gap

Organisations spend millions in modern SAP systems (such as S/4HANA, SuccessFactors, and Ariba), expecting a smooth rollout. Yet, difficulty, regular changes, and lack of intuitive guidance often result in a "productivity gap":

• Staff Uncertainty: Employees have trouble to navigate new SAP tools or complete complex transactions, leading to delays and increased reliance on technical support.

sap walkme
• Process Deviation: Users avoid standard SAP processes, which results in data quality issues, policy breaches, and wasted time.


• Lost Learning: Traditional training is ineffective over time, leaving staff unsupported when they face real-time tasks.


• Missed Returns: The potential of the SAP system is not realised, as most users access only a fraction of its features.

The Answer: Contextual Support with SAP WalkMe

The WalkMe user enablement layer, fully integrated into the SAP environment, addresses the Digital Adoption Gap. It sits on top of your SAP systems to deliver on-screen assistance exactly when needed.

By implementing WalkMe with SAP, your clients can ensure every user, regardless of technical skill, can be productive from the outset.