SAP WalkMe: Driving Immediate User Onboarding and ROI

The Challenge: The Gap in Digital Use

Businesses invest substantial amounts in modern SAP systems (such as S/4HANA, SuccessFactors, and Ariba), aiming for a seamless rollout. Yet, difficulty, frequent updates, and limited direction often result in a "productivity gap":

• Staff Uncertainty: Users struggle to navigate new SAP interfaces or complete complex transactions, leading to frustration and increased reliance on help desks.

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• Process Deviation: Users bypass standard SAP processes, which results in data quality issues, policy breaches, and wasted time.


• Training Attrition: Traditional training is easily lost, leaving staff unsupported when they are working.


• Low ROI: The potential of the SAP system is not realised, as most users access only a small part of its features.

The Solution: Contextual Support with SAP WalkMe

The WalkMe Digital Adoption Platform, fully integrated into the SAP environment, closes the Digital Adoption Gap. It sits on top of your SAP systems to deliver context-sensitive assistance exactly when needed.

By using WalkMe with SAP, your clients can ensure every team member, regardless of experience level, can complete tasks efficiently from the outset.